Shipping
Last updated: 8 June 2026
Here's what to expect after you order.
Making your bag
Orders are prepared and dispatched within 1–3 business days.
Delivery time
Once shipped, delivery usually takes 5–15 business days, depending on where you are. We mainly ship within the United States.
Shipping cost
Shipping is calculated at checkout. [Add your flat rate or free-shipping threshold here.]
Tracking
When your order ships, we'll email you a tracking number so you can follow it on its way.
Customs & delays
Very occasionally, weather, holidays, or customs can slow things down. Thanks for your patience if that happens.
Lost or stuck parcels
If your order hasn't arrived in the expected window, email [CONTACT_EMAIL] and we'll chase it up with you.